Enabling retroactive punches restricts the mobile app so employees can only submit corrections to existing punches; real‑time clock‑ins/outs are disabled.
This setting is useful when your company requires punches to be made on tablets or kiosks but still wants to let employees fix mistakes via their phones.
The option appears in the advanced App settings.
Key actions or configuration
Access punch settings
From the side menu, select Attendance and click Settings.
The Device settings modal opens with device cards for App, Tablet, and Web.
Only administrators can change these global settings.
Enable the App device
Check the box on the App card to allow use of the mobile app.
This reveals the Advanced settings → App section.
Activate retroactive punches only
In the advanced settings, check Allow only retroactive punches – Minimum requirements: > iOS version 14.1(378) and Android 14.3.0.4.
Configure other options such as Allow to clear punches according to your company’s policy.
Example: with retroactive punches enabled and clear punches disabled, employees can submit adjustments for past shifts but cannot delete entries entirely.
Save and confirm
Click Save to apply the change.
A confirmation dialog will warn that the change is global. Click Ok to proceed or Cancel to abort.
After saving, the mobile app will only allow retroactive adjustments; real‑time punching must be done on other devices.
Tips or Troubleshooting
To re‑enable real‑time punches later, uncheck Allow only retroactive punches and save again.
Employees must update the app to the minimum version specified for the feature to work properly.
You can combine retroactive punches with Allow to clear punches if you want employees to both edit and delete punches.
Best Practices
Use retroactive punches when your primary time‑tracking devices are kiosks or tablets and you want to prevent mobile real‑time punches.
Communicate the change to employees so they understand that real‑time punches via the app will no longer work.
Frequently Asked Questions
Can employees still punch in real time after enabling retroactive punches? No. They can only submit adjustments; real‑time punches must be made on tablets or other devices.
What are the minimum app versions? iOS 14.1(378) or Android 14.3.0.4, as indicated on the interface.
Can I enable retroactive punches and facial validation together? Yes. Facial validation can be used for both real‑time and retroactive punches if enabled.
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