App Settings: How can I activate the employee's punch cleanup function?

The clear punches option lets employees delete a punch they made incorrectly in the mobile app without waiting for HR to fix it.

This setting is company‑wide and applies to everyone clocking in with the app. To use it, you must allow punches via the App device and then enable the clear punches option in the advanced settings.

Key actions or configuration

1. Open punch settings

   • In the side menu, go to Attendance and click Settings.

   • The Device settings modal opens with device options.

   • Ensure you have admin permission to change global settings.
     
     

2. Enable the App device

   • Tick the checkbox on the App card to allow employees to punch using the mobile app.

   • This reveals the Advanced settings → App section.
     
     

3. Enable clear punches

   • In Advanced settings, tick Allow to clear punches.

   • You may see other options such as Allow only retroactive punches or Enable facial validation on mobile app; these are independent.

     • Example: a manager can allow employees to clear punches while keeping retroactive punches disabled, so employees can remove mistakes but cannot edit past punches.
       
       

4. Save and confirm

   • Click Save to apply the change.

   • A confirmation dialog warns that this is a global setting. Click Ok to confirm or Cancel to abort.

   • After saving, employees using the app will see a delete button to remove incorrect punches.
     
     

Tips or Troubleshooting

• The Advanced settings panel only appears after you select the App device.

• Changes take effect only after saving and confirming. Closing the modal without saving leaves settings unchanged.

• The mobile app must meet minimum version requirements (iOS 14.1(378) or Android 14.3.0.4) for advanced options to work.

Best Practices

• Enable clear punches when you trust employees to correct their own mistakes responsibly.

• Keep Allow only retroactive punches disabled if you want to allow real‑time punches; enable it only to restrict the app to retroactive adjustments.

Frequently Asked Questions

• Does this apply to all employees? Yes. Once followed the steps in this articles and saved, all users punching via the app can clear their punches. To make changes at an individual level, go to the Punch Settings tab in each employee's profile, under the People option in the sidebar menu.

• Can I enable clear punches together with facial validation? Yes. The settings are independent and can be combined as needed.

• Do cleared punches require manager approval? No. The punch is removed immediately. Managers should monitor the punch log to review changes.

• Does this work on tablet or web punch devices? No. This option is specific to the App device; tablets and web have separate settings.