Kiosk Settings: How to manage the tablets where the Kiosk is registered?

With the Day.io Kiosk, your employees clock in on a tablet fixed at the workplace, with complete security and advanced technology featuring a high degree of facial recognition accuracy.

It is possible to register several devices to be used with the Kiosk (you can review the steps in this article). And now, you can monitor and manage the devices that are registered in your company!

To do this, just follow the steps below:

1. From your computer, use an account with Administrator permission to log in to the Panel: https://admin.oitchau.com.br/

2. Access the upper right menu, where your photo or initials are, and select the Company Settings option:

3. Select the Kiosk Settings tab:

From this panel, employees with permission will be able to remotely manage the advanced settings of each Kiosk device directly through the web.

Main capabilities for individual devices:
By clicking any row of a Kiosk in the dashboard, a side panel will display all available settings and their current statuses.
 

• Users with permission can change these settings, which are synchronized in real time with the device.
• The display rules follow exactly the same logic as the Kiosk app (dependencies between configs, device type, offline, etc.).

• Name: unique identification of the device for better management
• Ambient light level: accuracy (Low / Medium / High / Super High)
• Location: select the location linked to the device
• Similar faces (On / Off)
• Filter by location (On / Off)
• Liveness detection (On / Off)
• Sync biometric registration images to Kiosk (On / Off)
• Time validation (On / Off)
• Touchless (voice command) (On / Off)
• Automatic classification (Rep mode) (On / Off)
• Custom location (On / Off)

Important: From now on, the above settings will only be made via the Web, so there is no longer a need to configure each device individually where the Kiosk is installed.

In addition, you can monitor the following information in this panel:

• UUID (unique identification of the device)
• Brand and model of the registered device
• Version of the registered App
• Operating system version
• Plans registered in the App (clock-in or timesheet)
• Last synchronization (of images)
• Last successful synchronization
• Device registration date (when the token was registered on the device)
• Location linked to the device
• Number of employees registered (in the company, not just on the device)
• Number of biometric failures on the device (based on the number of people with facial biometrics registered)

How to identify each tablet by UUID

Each tablet registered in the Kiosk has a UUID, which is used to identify the device on the platform. This information helps distinguish devices currently in use from old or deactivated records.

To check this information, access the settings from a computer and locate the UUID directly on the tablet.

How to access Settings from a computer

1. Access the platform;
2. Click your initials or profile picture in the upper-right corner;
3. Select Settings;
4. Open Kiosk Settings;
5. Review the tablets registered to the company.

The list may show more tablets than are currently in use when old or deactivated devices are still registered. To identify which record corresponds to each physical device, compare the information with the UUID displayed on the tablet itself.

How to access Settings from the tablet

To open the Kiosk settings, you must be recognized using an account with the required permission, usually an Owner or Administrator profile.

1. In the Kiosk, start the normal punch process;
2. Wait for a user with the required permission to be recognized;
3. You do not need to complete or submit the punch;
4. After recognition, locate the Settings icon in the upper-right corner;
5. Tap the icon to open the settings screen;
6. Scroll to the bottom of the page;
7. Locate Device UUID.

The same screen also displays information such as:

• Location assigned to the Kiosk;
• Date and time of the last synchronization;
• App version;
• Device UUID.

Write down the UUID and compare it with the tablet information displayed under Kiosk Settings on the computer.

Tips and troubleshooting

• I can't find Kiosk Settings: on the computer, click your profile picture or initials in the upper-right corner, go to Settings, and open Kiosk Settings. You must use an account with the required permission.
• A setting was not applied to the tablet: confirm that the device is connected and check the last synchronization information. Changes made on the web are sent to the device.
• I need to change several tablets in the same way: select the devices and use Configure devices. Review the options before saving, as they will be applied to all selected tablets.
• I don't know which record corresponds to the physical device: compare the UUID, Location, brand and model, app version, and last synchronization.
• The platform shows more tablets than the company uses: check the UUID directly on the devices currently in use to distinguish them from old or deactivated records.
• The Settings icon does not appear on the tablet: complete recognition using a user who has the required permission, usually an Owner or Administrator. You do not need to complete the punch.
• I can't find the UUID on the tablet: after opening the Kiosk settings, scroll to the bottom of the page and locate Device UUID.
• The Location displayed is incorrect: open the device in the panel and review the assigned Location before saving the change.
• The desired option does not appear or cannot be changed: some settings depend on the device type and status. Review the information displayed in the panel.

Best practices

• Assign a name that makes each device easy to identify;
• Keep an internal record of each tablet's UUID, physical Location, and responsible person;
• Check the UUID before editing or deactivating a record;
• Periodically review registered devices and identify those that are no longer in use;
• Check the app version, operating system, and latest synchronizations;
• Make changes to multiple devices only when they all require the same configuration;
• Keep the tablet connected while changes are being synchronized;
• Restrict access to Kiosk Settings to authorized users;
• After changing a setting, confirm that the device remains assigned to the correct Location and works as expected;
• The panel allows you to review information such as UUID, model, versions, Location, registration date, and synchronization data for each device.

Frequently asked questions

1. How do I access Kiosk Settings from a computer?
   Click your profile picture or initials in the upper-right corner, select Settings, and open Kiosk Settings.
2. Can I change a tablet's settings from a computer?
   Yes. Open the device in the side panel, review the available settings, and save the changes. They will be synchronized with the tablet.
3. Can I configure multiple tablets at the same time?
   Yes. Select the devices and use Configure devices. The saved options will be applied to all selected tablets.
4. What information can I view about a device?
   You can view information such as UUID, brand and model, app version, operating system, Location, registration date, and latest synchronizations.
5. What is the device UUID?
   It is the unique identifier used to distinguish each tablet registered in the Kiosk.
6. Where can I find the UUID on the tablet?
   Be recognized in the Kiosk using an authorized user, tap the Settings icon, and scroll to the bottom of the page.
7. Do I need to record a punch to access the settings on the tablet?
   No. After recognition and once the Settings icon appears, open it without completing the punch.
8. Why are more tablets displayed than the company currently uses?
   The list may include old records or deactivated devices. Compare the UUIDs with the physical devices that are still in use.
9. How can I distinguish between two tablets of the same brand or model?
   Use the UUID. You can also check the Location, app version, and last synchronization.
10. Do advanced settings need to be changed on each tablet individually?
    No. The settings available in the panel are managed through the web without needing to adjust each device individually.
11. Why is a setting not available for a specific device?
    Availability may vary depending on the device type, status, and configuration dependencies.
12. What should I check before deactivating a tablet?
    Confirm the UUID, Location, and last synchronization to avoid deactivating a device that is still in use.