How to configure your device to use the Kiosk – Day.io

Tablets running the Kiosk app need a unique company token to connect to your Day.io account.

The process starts in the Attendance module by enabling tablet punches and generating the token. After registering the device in the mobile app, you can fine‑tune its mode and other settings via Kiosk Settings.

Key actions

Enable kiosk punches and generate the token (via web)
- In the Day.io Admin panel, open Attendance and click the Settings gear in the upper‑right corner.
- Under Allow employees to punch using, tick Tablet. This enables kiosk punches.
- Scroll down to Advanced settings and locate the Tablet section. The Company token field displays an automatically generated code, keep this code.
- Set the Kiosk Access ID (options: CPF, PIS or Identification number) to define what employees will enter when clocking in.
- Enable Facial recognition if you want the kiosk to require face validation.
- Click Save to apply your changes.
Register the tablet in the Kiosk app (via tablet)
- On the tablet, install and open the Day.io Kiosk app from the Apple Store or Google Play.
- Type the Company token you copied from the web and confirm.
- In the next screen, tap the arrow next to Settings to return to the first screen.
  - The Kiosk app only requires the Company Token, a 5-digit code available in the Kiosk settings on the platform; you do not need to enter the company's email, domain, or address.
Adjust advanced settings and select the mode (via web)
- Once the tablet shows as registered, go to Company Settings > Kiosk Settings and click the device name to edit its configuration.
- Choose the Kiosk Mode: Punching for recording time punches.
- Adjust additional options such as:
  - Location: define which location the kiosk belongs to.
  - Custom location: uses the device's current GPS location at the time of registration, instead of the configured location.
  - Similar faces: it is a function that details similar faces more precisely, avoiding potential similarity conflicts.
  - Filter by location: option to recognize only employees who have access to the location selected for the tablet.
  - Liveness detection: enhance image capture security using Liveness Detection technology—works on tablets with at least a 5MP camera.
  - Voice activation – Touch less: use Voice Command to punch without touching the device.
  - Automatic classification (REP mode): it involves using the tablet as a punch device, specifically, with automatic selection of the punch type. The employee simply records their time without needing to select whether it is an entry, a break, or an exit.
  - Sync biometric registration images to Kiosk: allows the images to be displayed to the employee during facial recognition.
  - Allow break punches: if this option is disabled, employees will not be able to punch for breaks.
  - Time validation: the device time will be validated comparing to the network's for approval.
- Click Save to store your changes.

How to transfer the Kiosk to another company or another tablet

To use the Kiosk in another environment or on another device, uninstall the app and perform a new installation.

This procedure can be used in two scenarios:

Using the same tablet for another company;
Replacing the tablet used by the company.

Before uninstalling the app:

Confirm that the tablet is connected to the internet;
Check whether the punches recorded on the device already appear on the platform;
Check the last synchronization;
Write down the Location and settings used on the device;
Make sure you have access to the Company Token that will be used for the new installation.

The new installation will require registering the device with the Company Token and reviewing the Kiosk settings.

Use the same tablet for another company

To remove the Kiosk from one company and register it with another:

Confirm that the tablet's records have already been synchronized;
Uninstall the Kiosk app;
Install the app again;
Open the Kiosk;
Enter the new company's Token;
Complete the device registration;
On a computer, go to Settings > Kiosk Settings;
Locate the newly registered device;
Review the Location, operating mode, and other required options.

The Token used during installation determines which company the tablet will be registered with.

Replace the company's tablet

To stop using one tablet and configure the Kiosk on another:

Confirm that the old device has completed synchronization;
Uninstall the app from the old tablet;
Install the Kiosk on the new tablet;
Enter the Company Token;
Complete the registration;
Access Kiosk Settings from a computer;
Locate the new device;
Review the Location and applied settings.

After installation, confirm that the new tablet appears on the platform and is configured for the correct Location.

Tips and troubleshooting

Check that the Company Token was copied correctly.
After changing settings in the panel, restart the app on the tablet if the changes do not appear immediately.
The tablet is still assigned to the previous company: uninstall the app, install it again, and register the device using the correct company's Token.
The new tablet does not appear in Kiosk Settings: confirm that the Token was entered correctly and that device registration was completed in the app.

Best practices

Give tablets clear names (for example, “Factory Entrance” or “Reception 2”) to make them easier to manage.
Choose a Kiosk Access ID that is easy to remember and consistent, such as CPF, PIS, or Employee ID.
Periodically review device settings to keep them aligned with company policies.
Before uninstalling or replacing a tablet, confirm the last synchronization and that the punches already appear on the platform.
After the new installation, review the device's Location and settings from a computer.

Frequently asked questions

How do I get the Kiosk Token?
Go to Attendance, click the Settings gear icon, and select Kiosk (tablet). In the Kiosk (tablet) section under the advanced settings, the Company Token will be displayed.
Do I need to assign the tablet to a Location?
Yes. Set a fixed Location or enable Current Location if the tablet will be used in multiple places.
How do I transfer the Kiosk from one company to another using the same tablet?
Confirm that the records have been synchronized, uninstall the app, install it again, and enter the new company's Token.
How do I replace the tablet used by the company?
Confirm synchronization on the old device, install the Kiosk on the new tablet, and register it using the Company's Token.