How to register an employee’s facial biometric on the Kiosk Tablet

Facial recognition on the Day.io kiosk secures time punches and prevents fraud.

The initial biometric registration can be performed by the employee on the tablet with the assistance of a supervisor/HR, but the employee must already exist in the People list.

This guide explains how to complete the process.

Key actions

1. Register the face on the tablet
   • On the tablet, tap First Access.
   • Enter the first five digits of the employee’s ID (or the Access ID set in kiosk settings).
   • Tap Take a photo.
   • Stand in front of the tablet in a well‑lit area without a mask until your face is framed.
   • Tap OK to confirm or Retake this photo to capture a new photo.
   • Wait a few seconds for the upload and facial recognition to complete.
     
     
2. Complete the registration
   • Once registered, the employee can clock in and out using the Clock in (start/return) and Clock out (end/break) buttons.
   • Supervisors can remove a face template via through the tablet itself following Employees > Remove if re‑enrollment is needed.
     • Or through the computer in: People > Select the employee > Punch settings and scroll down to find the photo to remove.
       
       
       

Tips or troubleshooting

• Use good lighting and keep the face fully visible to avoid capture errors.
• If the ID digits are not accepted, ensure that the configured Kiosk Access ID type matches the data entered.
• The upload may take a few seconds; make sure the tablet has an internet connection.
• Restart the Kiosk app if errors persist.

Best practices

• Enroll biometric templates during employee onboarding to streamline time punching.
• Position the tablet at eye level and ensure privacy during photo capture.

Frequently asked questions

1. Who can perform the facial biometric registration?
   Employees can register themselves on their first use, or a supervisor/HR user can do it via the kiosk.
2. Can I register a face through the web portal?
   No. Biometric enrolment must be done on the tablet.
3. How do I redo or update a photo?
   Delete the existing template via People > Remove through the tablet or computer and repeat the registration steps.