How to verify if your employee has a biometric template registered

This is important because only employees with biometric templates can use facial recognition on Kiosks.

The feature is available to administrators with access to the People module.

Key actions

1. Open the People list
   • From the left‑hand menu, select People.
   • The table displays columns filled with employee data.
     
     
2. Show the Biometric Template column
   • Click the column selector icon (vertical bars) in the upper‑right corner of the table.
   • Enable Biometric Template to add that column.
   • The Biometric Template column appears with icons indicating whether each employee has a template.
     
     
3. Check biometric status
   • A "photo" icon indicates that the employee has a registered biometric template.
     • By hovering the mouse over the icon, you can view the image of the registered biometric data.
   • A dash “–” means the employee has not yet registered a template.
   • Use the Search Employee field to quickly locate a specific employee.
     
     

Tips or troubleshooting

• There is no built‑in filter to show only employees without a biometric template. Sort the Biometric Template column or export the file to identify them.

Best practices

• Regularly review the Biometric Template column to ensure all employees are registered before enabling facial recognition.
• Encourage employees without a biometric template to register their face on the Kiosk promptly.

Frequently asked questions

1. Why can’t I see the Biometric Template column?
   You must enable the column via the column selector and have administrator permission to view biometric data.
2. What does the photo icon mean in the Biometric Template column?
   It means the employee has registered a biometric template.
3. Can I add an employee’s biometrics manually?
   No. Biometric registration is done on the Kiosk.