How to clear the punches on your app?

When enabled by your company, the Clear punches feature lets you hide punches that shouldn’t count.

It doesn’t delete the record but removes it from today’s list, so you can submit the correct time. Use it if you punched at the wrong time or need to reset your records.

 

Key actions or configuration

1. Open Today and Clear all punches
   • In the Day.io app, go to Today.
     • The CLEAR ALL option appears only when your company has enabled this feature.
   • Tap CLEAR ALL. A confirmation window appears, tap again in Clear all to hide every punch for the day.
     
     
     
2. Clear a specific punch
   • Tap the punch you want to remove.
   • On the bottom sheet, tap Clear next to the recorded time.
     
     
     
3. Record the correct punch
   • After clearing, tap the appropriate position (Entry, break Start, break End or Exit) and submit a punch adjustment request.
     
     

Tips / Troubleshooting

• Clearing hides the record; you must submit a new punch immediately afterward.
• If CLEAR ALL doesn’t appear, your company hasn’t enabled this feature.
• This action can’t be undone; clear only when necessary.
• Avoid clearing punches that have already been approved.

Best practices

• Review your punches before clearing.
• Use CLEAR ALL only if all entries are incorrect.
• Notify your supervisor about major corrections.
• Record the correct time right after clearing.

Frequently Asked Questions

• What happens when I clear a punch? The entry disappears from Today so you can record a new one.
• Can I recover a cleared punch? No; you must create a new record.
• Why don’t I see CLEAR ALL? It must be enabled by your company.
• Can I clear just one punch? Yes; tap the punch and choose Clear.
• Does clearing replace an adjustment? No. You still need to submit a new punch after clearing.