How to download the Day.io app

The Day.io app is available for Android and iOS. It allows employees to access the platform from their phone to clock in and out, check work information, and use the features enabled by the company.

The app is free to download and must be installed only from official stores: Google Play for Android and App Store for iOS. To use it, the employee must already have an account created by the company.

Key actions or configuration

1. Download the app on Android
   • Open Google Play on your phone.
   • Search for Day.io.
   • Tap Install.
   • Wait until the installation is complete.
     
     
2. Download the app on iOS
   • Open the App Store on your phone.
   • Search for Day.io.
   • Tap Get.
   • Confirm the installation if your device asks for it.
     
     
3. Access the app after installation
   • Open the Day.io app.
   • Enter the phone number registered by your company.
   • If this is your first time accessing, enter the code you received via SMS. For subsequent accesses, validation will not be necessary.
     • Important: Only one device can be used per login on the app. If you need to access Day.io on a different mobile device, please request permission from your supervisor or HR team.
       
       
4. Allow the required permissions
   • Allow location access when requested.
   • Allow notifications if you want to receive reminders and alerts.
   • These permissions help validate punches and keep you informed.
      

Tips or Troubleshooting

• If you cannot find the app, check whether you searched for Day.io correctly.
• If the install button does not appear, confirm that your device is compatible.
• If the download does not start, check your internet connection.
• If you cannot sign in, confirm with HR that your account has been created.
• If you forgot your password, use the recovery option on the login screen.

Best Practices

• Download the app only from official stores.
• Keep the app updated.
• Enable location before clocking in or out.
• Do not share your email or password.
• Confirm with your company which punch method you should use: app, computer, or Kiosk Tablet.

Frequently Asked Questions

1. Is the Day.io app free?
   Yes. The app is free to download from official stores.

2. Do I need an account to use the app?
   Yes. Your company must create your account before your first access.

3. Can I download the app before my account is created?
   Yes, but you will only be able to sign in after your company creates your user.

4. Is the app available for Android and iOS?
   Yes. It is available for Android and iOS devices.

5. Do I need to allow location access?
   Yes, when your company uses location as a validation method for punches.