How to correct the punch position in the app?

This article explains how to correct the position of a punch in the Day.io mobile app when the time was recorded, but assigned to the wrong place in the workday sequence.

For example, a punch made at 09:00 may have been classified as break start instead of Entry. In this case, you do not need to delete the record. You can open the incorrect position, review the available times and move the punch to the correct place.

Key actions or configuration

1. Open the day with the incorrect punch
   • Go to the day where the punch was recorded, which can be the current day or previous day, accessing via the calendar icon.
   • Find the schedule and identify which position received the wrong record.
   • Tap the incorrect position name, such as Entry, Break start, Break end or Exit.
   • The app shows the available times for that position.
   • Confirm which time should be moved to that position.
     
     
2. Choose the correct time
   • In the list shown, select the time that should occupy that position.
   • Example: if 09:00 was classified incorrectly, select 09:00 in the correct position.
     
     
3. Review the updated schedule sequence
   • After confirmation, the app repositions the selected time in the chosen spot.
   • Check whether the workday sequence is now correct.
   • Make sure each time appears in the expected position.
   • Repeat the same process for other positions if needed.
     
     

Tips or Troubleshooting

• Use this feature when the recorded time is correct, but the punch position is wrong.
• Before confirming, carefully review both the position name and the selected time.
• If the schedule sequence still looks incorrect after the change, review the other positions for that same day.
• If the feature is not available in your app, contact your company’s HR team.

Best Practices

• Review your punch sequence soon after clocking in or out.
• Correct the position as soon as you notice the wrong classification.
• Always confirm that the selected time matches the correct event in the workday.
• Keep the workday sequence consistent to avoid pending issues and rework.

Frequently Asked Questions

1. What does correcting the punch position mean?
   It means moving a recorded time to the correct workday position, such as Entry or Break start.
2. Do I need to delete the punch to correct its position?
   No. When this feature is available, you can tap the incorrect position and select the correct time.
3. When should I use this option?
   When the punch was made at the correct time, but it was classified in the wrong place.
4. Can I correct more than one position on the same day?
   Yes, as long as there are available recorded times to reorganize the workday correctly.
5. What should I do if the option does not appear?
   Check with HR or the responsible team at your company to confirm whether the feature is enabled for your profile.