How to reactivate deactivated employees?

This article guides you on reactivating a deactivated employee in Day.io without having to re-enter all their information.

When an employee is offboarded, their data is stored and can be restored easily.

Reactivating them allows the person to return to the system while retaining their history, permissions and payroll data.

Key actions or configuration

1. Access the employee list and select the employee
   • From the side menu, click People.
   • Use the filter to show Deactivated employees by clicking the ellipsis (⋯) and enabling Show deactivated employees.
   • In the list of deactivated employees, find the person you want to reactivate.
   • Click the employee’s name to open their profile.
     
     
2. Reactivate employee
   • On the deactivated employee’s profile, click Reactivate employee (button in the upper right corner).
   • A confirmation window explains that after reactivation you must reassign payment group, rule group, schedule and holiday group.
   • Click Reactivate employee to confirm. The status changes to Active.
     
     
3. Configure return details
   • After reactivating, ensure that the position, department, salary and other fields are up to date.
   • Add the employee back into payment groups, pay policies and holiday groups according to company policies.

Tips or Troubleshooting

• If you don’t see the Reactivate employee option, ensure your account has Administrator permission.
• After reactivation, the employee is not automatically assigned to a payment group. Go to Payroll > Groups to include them.

Best Practices

• When deactivating an employee, keep their data updated to simplify future reactivation.
• Define an internal reactivation process so all departments (HR, finance, IT) are notified.

Frequently Asked Questions

1. When I reactivate an employee, do they regain their access password?
   Yes, they can use the same credentials. If they forgot their password, they can reset it on the login screen.
2. Can I reactivate multiple employees at once?
   At the moment, reactivation is individual. Use filters to quickly find deactivated employees.
3. Do I need to re-enter data such as ID or email after reactivating?
   No, those details are preserved. Just check if there are updates to their position or personal data.