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  1. Day.io
  2. Frequent Asked Questions (FAQ)

Frequent Asked Questions (FAQ)

Web

  • What data and operations are available in the Day.io API?
  • Employee who does not clock in is generating negative hours: what should I check?
  • Punches are not displayed in Super Punch: how to check whether the employee has no Schedule
  • I can't create, view, or approve an Absence Request: what should I check?
  • My Hours Bank was reset: what should I do?
  • What is the difference between Banked Hours and Cumulative Banked Hours?
See all 21 articles

App (Mobile)

  • Why don't some punches appear in the app?
  • Which app should I use: Day.io or Kiosk?
  • How to sync the app?
  • "I'm an employee and I can't access Oitchau. What should I do?"
  • (Day.io Application) I can't validate my access code.

Kiosk (Tablet)

  • Which app should I use: Day.io or Kiosk?

Oitchau