How to Create an Overtime Request via Computer and App?

The Overtime Request allows users to request an extension of an employee’s working hours for a specific day.

This request can be used when the employee needs to start earlier, leave later, or work on a non-planned day.

The request type must be enabled in Requests Settings and can be created by users with permission to create requests.

Key actions or configuration

1. Open the requests screen
   • In the side menu, click Absence & Vacation.
   • Click New Request in the upper-right corner. The New Request window opens on the right side of the screen.
   • Click Overtime.
     
     
2. Select the employee and date
   • In the Employees field, select the employee (or multiple) for whom the extension will be requested.
   • In the Date field, choose the day of the extension.
   • The platform identifies whether the selected date is a Planned day or a Non-planned day.
   • The Sub-category field is filled automatically and appears locked.
     
     
3. Complete the request for Planned day
   • When the subcategory is Planned day, choose one of the options under What would you like to request?
     • Select Enter earlier when the employee needs to begin work before the scheduled start time.
     • Select Exit later when the employee needs to finish work after the scheduled end time.
   • In How many additional hours do you need?, enter the extension amount in 00:00 format.
   • In Comments, add the reason for the request.
   • Click Confirm to submit or Cancel to exit without submitting.
     
     
4. Complete the request for Non-planned day
   • When the subcategory is Non-planned day, the form displays Start, End, and Total fields.
     • In Start, enter the time when the additional shift begins.
     • In End, enter the time when the additional shift ends.
     • The Total field shows the calculated duration and appears locked.
   • In Comments, add the reason for the request.
   • Click Confirm to submit or Cancel to exit without submitting.
     
     
5. On the app
   • Open the Day.io app and tap Requests.
   • Tap the "+" icon and select Overtime.
   • Follow the same steps: fill the fields depending on the subcategory. Tap Create to finish.
     
     
6. Track the request
   • After submission, the request appears in the requests list.
   • Use Category and Status filters to locate it.
   • The request remains pending until it is approved or denied by a manager with permission.
     
     

Tips or Troubleshooting

• If Overtime does not appear under New Request, check whether it is enabled in Requests > Settings.
• If the Sub-category field is locked, this is expected. The platform automatically defines whether the request is Planned day or Non-planned day based on the selected date.
• For Planned day, it is required to choose whether the extension is for Start earlier or Leave later.
• For Non-planned day, enter the correct Start and End times so the total duration can be calculated.

Best Practices

• Add a clear comment explaining the reason for the extension.
• Check that the selected date is correct before confirming.
• For planned days, correctly choose between Enter earlier and Exit later, as this information guides the manager’s analysis.
• For non-planned days, enter start and end times that match the actual requested work period.

Frequently Asked Questions

1. Why is the Sub-category field locked?
   The platform automatically identifies whether the selected date is a Planned day or Non-planned day. For this reason, the field is filled and locked.
2. What is the difference between Planned day and Non-planned day?
   Planned day is used when the employee already has a scheduled shift on the selected date. Non-planned day is used when no schedule is assigned to that day.
3. Where can I track the request status?
   On the Requests (Absence & Vacation) screen, using the employee, period, category, or status filters.