I have more than one profile. How do I switch between them?

Users may have more than one profile or company linked to their Day.io account.

For example, you might be an employee in one company and a manager in another.

To access the correct modules and data, you need to switch between available profiles.

Key actions or configuration

1. Identify your profiles
   • In the upper‑right corner of the web platform, your name or avatar is displayed. It shows the current company.
   • Click the avatar to open a drop‑down list of profiles/companies linked to your account.
     
      
2. Switch profiles on the web
   • Select the company or profile you want to access. The interface reloads with the modules and permissions of that profile.
   • The company name in the sidebar updates to confirm the change.
     
      
3. Switch profiles in the mobile app
   • In the mobile app, open the Profile and tap the company name at the top.
   • Choose the desired profile and confirm. The home screen reloads with options for that profile.
     
     
     

Tips or Troubleshooting

• If you do not see multiple profiles, check with your administrator that your account is linked to more than one company.
• After switching, verify that the modules reflect your role (employee, supervisor or administrator).
• If the list doesn’t load, try logging out and back in.

Best Practices

• Always confirm your active profile before performing approvals or requests.
• Keep your login credentials secure and do not share your password across profiles.

Frequently Asked Questions

1. What is a profile?
   It is the association between your account and a specific company or role, each with its own permissions. A user can have multiple profiles.
2. Are my data shared across profiles?
   No. Each profile has isolated data per company. When you switch, you only see information for that company.
3. I can’t switch profiles. What should I do?
   Ensure your account has more than one profile. If so, and no options appear, contact your administrator.