What is Verification in Punches?

When an employee clocks in using Day.io, the system automatically checks three things to ensure authenticity:

• Identity – It validates the employee’s phone number and registered device.
• Location – It confirms where the employee was, using methods like GPS, Wi‑Fi, Bluetooth/iBeacon or network IP.
• Time – It compares the device’s time with the official time zone of the location.

If any of these checks fail, the punch is recorded but flagged as Pending until a supervisor approves or rejects it. These checks provide greater security and transparency.

Key actions

1. View punch records and verification status
   • In the admin panel go to Attendance → Punch log. Use the filters at the top:
     • Classification – Filter entry, breaks and exit punches.
     • Verification – Select Manual, Wi‑Fi, GPS, iBeacon, Biometric or IP.
     • Status – View punches with Pending, Approved, Denied, Cancelled or Invalid status.
   • Click a punch to open its details. Supervisors can review the location and time and decide whether to approve or reject.
     
     
2. Approve or reject pending punches
   • Only users with supervision permissions can approve records. In the details view, click Approve or Decline. A comment can be added to explain the decision when declining.
     
     
3. Set verification methods
   • To require specific methods, go to Configure → Locations and edit the relevant location or job site. Click Add verification to enable GPS, Wi‑Fi, iBeacon or IP.
   • For web punches (computer), enable IP verification; for mobile devices, use GPS, Wi‑Fi and/or iBeacon.
     
     

Tips and troubleshooting

• If the required method (e.g., Wi‑Fi or iBeacon) is unavailable, the employee can still punch manually, but the status will be Pending and must be reviewed.
• Make sure the device time is synchronized with the carrier or internet; discrepancies may cause automatic the punch to be pending for approval.

Best practices

• Choose the verification method best suited to each location: GPS for fixed addresses, Wi‑Fi for controlled networks, iBeacon for precise indoor locations.
• Inform employees which methods will be used and instruct them to keep GPS and Bluetooth enabled.
• Regularly review pending punches to avoid backlog and payroll delays.

Frequently Asked Questions

1. What is the difference between location and identity verification? Location verification confirms the address and method (GPS, Wi‑Fi, etc.), while identity verification checks the employee’s phone number and device.
2. Why are some punches pending even with GPS on? Employees may be outside the address or the location could not be obtained. A supervisor needs to review the context before approval.