How to activate the Custom Location?

The Current location feature allows employees who work off site, such as field technicians or sales representatives, to clock in using the GPS position of their mobile device rather than a predefined fixed location.

This function is optional, must be enabled in the Attendance module, and is available only through the Day.io mobile app (not via web).

Key actions

1. Enable punches from any location (via web)
   • In the Day.io Admin panel, open Attendance and click the Settings gear icon at the top right of the screen.
   • Enable the App option so that employees can punch using the app.
   • Find the option Allow to clock in/out from any location and turn it on.
   • Click Save to confirm. This enables the Current location option for all employees who use the mobile app.
     
     
2. Record a punch using current location (via app)
   • In the Day.io app, the employee taps Punch to start recording a punch.
   • They tap the displayed location name to open a list of available locations.
   • Select Use my current location. A map appears showing the employee’s GPS position.
   • Tap Submit to confirm the punch with the current location.
     • The app may ask for GPS permissions; ensure location services are enabled on the device.
       
       

Tips or troubleshooting

• The mobile device’s GPS must be turned on, and the Day.io app must have location permission.
• If employees don’t see the Current location option, verify that Allow to clock in/out from any location is enabled in Attendance > Settings.
• GPS accuracy can be poor indoors or in areas with weak satellite signal. Ask employees to wait a moment or move to an area with better reception.
• The feature is not available when recording punches via the web browser.

Best practices

• Use Current location for employees who regularly work outside fixed sites; those stationed at a single location should continue using their assigned locations.
• Encourage field teams to grant GPS permissions to the Day.io app and maintain an internet connection to synchronise punches.

Frequently asked questions

1. Can I enable Current location for all users at once?
   Yes. Turn on Allow to clock in/out from any location in Attendance > Settings. The Current location option will then appear for all employees using the mobile app.
2. Does Current location replace fixed locations?
   No. Predefined locations remain available; Current location is an extra option for occasional off‑site work.
3. The app can’t get my location. What should I do?
   Make sure GPS/location services are enabled and that the Day.io app has permission to access them. In areas with poor signal, try moving to an open space and wait a few seconds.