First Steps for Employees

This article guides employees who are starting to use Day.io. It explains which steps must be completed by the company and how employees can access the platform, clock in and out, and use the main available channels.

Before the first access, the company must create the employee profile, assign the person to a work schedule, and configure the applicable rules.

Key actions or configuration

1. Confirm that your account is ready
   • Check with HR whether your user has been created.
   • Confirm that you have been assigned to a work schedule.
   • Confirm that the company has configured the applicable rule groups.
   • Without these settings, access or punch registration may not work.
      
2. Access via computer
   • Go to admin.day.io.
   • Use the email registered by your company.
   • On your first access, use Forgot password to create your password.
   • After creating your password, sign in normally.
      
3. Clock in and out via computer
   • Follow this article for clocking in via computer if this method is enabled by your company.
   • Always check whether the punch was registered correctly.
      
4. Use the Day.io app
   • Download the Day.io app on Android or iOS.
   • Sign in with your phone number.
   • Clock in through the app if this option is enabled by the company.
   • Check available information, such as history, requests, and profile details.
      
5. Enable notifications and reminders
   • Enable app notifications.
   • Configure punch reminders when available.
   • Allow location access if your company uses GPS or location verification.
      
6. Clock in through the Kiosk Tablet if your company uses it
   • Access the Kiosk Tablet at the workplace.
   • Use facial recognition when configured.
   • Read the Kiosk Tablet article to understand the full process.
      

Tips or Troubleshooting

• If you cannot sign in, confirm that your registered email is correct.
• If you forgot your password, use Forgot password.
• If you cannot clock in, check whether your schedule and rules were configured.
• If the punch is blocked by location, check whether GPS is enabled.
• If the app shows an error, update it to the latest version.
• If there is a difference in your records, submit an adjustment request or contact HR.

Best Practices

• Clock in and out at the correct time.
• Review your records frequently.
• Request adjustments as soon as you identify an inconsistency.
• Keep the app updated.
• Do not share your password or access with anyone.
• Follow the punch channel defined by the company.

Frequently Asked Questions

1. Do I need to be registered to use Day.io?
   Yes. Your company must create your user before the first access.

2. How do I complete my first access?
   Go to admin.oitchau.com.br, enter your email, and use Forgot password to create your password.

3. Can I clock in through the app?
   Yes, if this option is enabled by your company.

4. Can I clock in through the Kiosk Tablet?
   Yes, if your company uses this punch model.

5. What should I do if my punch does not appear?
   Wait for synchronization and, if the issue continues, contact HR or submit an adjustment request.