How to create a punch adjustment on the computer?

A punch adjustment is used to manually register a punch that was not recorded at the correct time, whether due to forgetfulness, device failure, or inability to use the app.

In Day.io, administrators, supervisors, or employees with specific permission can add retroactive punches from the web panel. This keeps the workday complete and avoids impacts on overtime or absences. 

Key actions or configuration

1. Access the punches area
   • Sign in to admin.day.io/login.
   • In the side menu, click Attendance.
   • Select the Punch log tab.
   • This tab lists all recorded punches.
      
2. Start a new adjustment
   • Click Create Punch in the upper-right corner.
   • Select the employee by name or employee ID.
   • Use Select multiple employees if the same adjustment applies to more than one person.
     • If you are a basic employee, your name is selected automatically.
        
3. Fill in punch information and confirm
   • Select the date.
   • Enter the exact time when the punch should have been registered.
     • Future dates are not allowed.
   • Enable Night shift if the punch occurred after midnight in a shift that started the previous day.
   • Select the punch type: Entry, Break Start, Break End, or Exit.
   • Select the location.
   • Enter the reason for the adjustment.
   • Review the information.
   • Click Confirm.
   • The punch appears in the list with Pending status.
     • It waits for approval by the responsible manager or administrator.
     • You cannot approve your own adjustment.
       
        
4. Create an adjustment through Super Punch
   • Go to Attendance > Super Punch.
   • Click the employee.
   • Find the correct day and punch column.
   • Click the cell with the punch or where it shows Missing.
   • In Select a punch, click Create punch.
   • Fill in the information and click Confirm.
      

What should I do if an employee cannot request a punch adjustment?

If the employee cannot find Super Punch or cannot create an adjustment in a Schedule position, HR or an administrator should review the permission level assigned to their profile.

Access is configured by permission level, not individually. Therefore, the change will apply to all employees assigned to the selected permission level.

To review it:

1. Click your initials in the upper-right corner;
2. Go to Settings;
3. Open the Permissions tab;
4. Select the permission level assigned to the employee — by default, this may be the Basic level;
5. Under Attendance, locate Super Punch;
6. Enable the main permission if the employee cannot view the module;
7. Open Super punch access;
8. Enable the required options;
9. Click Save.

Choose the subpermissions according to the type of adjustment the employee needs to make:

• Create punches only for empty slots: allows adjustments to be created in Schedule positions that do not yet have a punch;
• Create punches for non-empty slots: allows adjustments to be created on days or positions that already have punches;
• Organize punches: allows the employee to reorganize existing punches;
• Clear punches: allows punches to be cleared through Super Punch while keeping the change history.

Example: if the employee can create a punch in an empty position but cannot request an adjustment on a day or position that already has a record, also enable Create punches for non-empty slots.

After saving, instruct the employee to access Attendance > Super Punch again and check whether the option is now available. The adjustment created will remain pending until it is reviewed by the person responsible for approval.

Important: if only some employees should have this access, create a specific permission level, enable the required options in it, and assign only the desired employees.

Tips or Troubleshooting

• Check the correct time before creating the adjustment.
• Respect the logical punch sequence.
• Add a clear reason to avoid rejection.
• If the adjustment button is not visible, ask HR to review your permissions.

Best Practices

• Notify the employee that the adjustment was submitted.
• Group similar adjustments using multiple employee selection.
• Track approval before payroll closing.
• Review pending adjustments regularly.

Frequently Asked Questions

1. Can I edit or delete an adjustment after submitting it?
   Usually, only administrators can edit or delete an adjustment before approval. After approval, changes must be requested through HR.

2. Can employees submit their own adjustment?
   It depends on permissions. In many cases, employees can request adjustments, but approval is required.

3. What happens if I try to adjust a future date?
   The system shows an error. Adjustments are accepted only for past dates or the current day.