Reopening a locked payroll period for specific employees allows you to correct records without unlocking the entire period.
This feature is only available for locked periods and is accessed from the period’s detail page under Payroll > Lockings.
- Open the list of lockings
- Go to Payroll > Lockings and find a period with status LOCKED.
- Click the row to open the details.
- Unlock specific employees
- Hover over the desired employee row. Actions Unlock, Review attendance and Review absence appear.
- Click Unlock to reopen the period only for that employee. Their status will change to UNLOCKED, allowing corrections.
- Make the necessary adjustments in attendance or absence records.
- Lock again
- After correcting, click the Lock button at the top to close the period again (or individually on the employee's row). The employee’s status will revert to LOCKED and you can export the payroll.
- After correcting, click the Lock button at the top to close the period again (or individually on the employee's row). The employee’s status will revert to LOCKED and you can export the payroll.
Other actions available on this screen
- Unlock All: If you need to reopen the entire period, click Unlock All.
- Review data: Use Review attendance and Review absence to check records before locking again.
Tips or Troubleshooting
- Notify employees when you unlock them so they can promptly update or approve corrections.
- Only users with Payroll permissions can perform this action.
- If you exported the payroll before unlocking, you must export again after corrections.
- Important: It is not possible to unlock an older payroll period without first unlocking the more recent periods. The system respects a chronological order of lockings.
So, if you are in December and need to unlock a period for an employee related to August, you must first unlock the months of November, October and September in this order. Only after that it will be possible to unlock August.
Best Practices
- Unlock only the necessary employees to minimize additional work.
- After corrections, lock the period promptly to prevent further edits.
Frequently Asked Questions
- Can I unlock multiple employees at once? Yes. Use Unlock All to reopen for all employees; otherwise unlock individually.
- Does unlocking remove digital signatures? Yes. Reopening cancels pending signatures; you need to request them again after re‑locking.
- Do I need to export again after adjustments? Yes. Any post‑locking adjustments require a new export so your payroll system reflects the changes.
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